Shipwreck Cargo
Return & Refund Policy
Return & Refund Policy
At ShipwreckCargo, every product is made to order. We take pride in our products and want you to be happy with your purchase.
Returns & Exchanges
Because our products are made specifically for each order, we do not accept returns or exchanges for incorrect sizes, color preferences, or changes of mind.
Please review product descriptions, sizing charts, and color selections carefully before placing your order.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or different from what you ordered, we'll make it right.
Please contact us within 14 days of delivery at shipwreckcargo1@gmail.com, including your order number, a description of the problem, and photographs if possible.
We'll review the issue and arrange an appropriate replacement or refund at no additional cost.
Order Cancellations
All products are made to order, and production begins automatically once an order is placed.
Orders cannot be canceled or modified after submission, except as required by applicable law.
Customer Satisfaction
If you have concerns about your order, please contact us. We believe in treating our customers fairly.
Contact Us
ShipwreckCargo
New Bern, North Carolina
shipwreckcargo1@gmail.com
https://shipwreckcargo.com
Nothing in this policy limits your rights under applicable consumer protection laws.
